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2011 Incident Archives
Emergency System Maintenance, 12/22: Knight Hall Brief Network Service Interruption
posted 12/22/2011 2:03:17 PM
closed 12/22/2011 2:15 PM
UW PeopleSoft HRMS Certificate Problem
posted 12/19/2011 10:23:37 AM
closed 12/19/2011 10:45 AM
Scheduled System Upgrade, 12/18: Internet Service Interruption
posted 12/15/2011 4:19:08 PM
closed 12/18/2011
Network Problems Affect Access to Some Websites and Systems
posted 12/14/2011 2:59:52 PM
closed 12/14/2011 2:10 PM
RMS System has stopped responding
posted 12/12/2011 9:38:48 AM
closed 12/12/2011 9:55:00 AM
PeopleSoft HRMS and FSPRD not functional
posted 12/12/2011 8:19:44 AM
closed 12/12/2011 9:58:00 AM
Wireless Connection Problems in Physical Sciences Bldg.
posted 12/5/2011 10:43:38 AM
closed 12/5/2011 1:27 PM
Scheduled System Maintenance, 12/4: Banner SIS Service Interruption
posted 12/2/2011 2:43:12 PM
closed 12/4/2011 10:24 AM
Multiple Computer Systems Impacted by Network Related Problems
posted 11/21/2011 3:16:48 PM
closed 11/21/2011 10:30 PM
Wireless Connection Problems
posted 11/21/2011 11:08:14 AM
closed 11/21/2011 10:30 PM
Power Failure Affects East Campus Network Connectivity
posted 11/21/2011 8:28:08 AM
closed 11/21/2011 5:40 AM
Multiple Computer Systems Impacted by Network Related Problems
posted 11/18/2011 3:44:27 PM
closed 11/8/2011 4:23 PM
Printpress Network Printing Problems
posted 11/18/2011 2:57:57 PM
closed 11/18/2011 3:00 PM
Access to State of Wyoming Websites
posted 11/18/2011 2:21:53 PM
closed 11/18/2011 2:00 PM
WyoWeb Problems
posted 11/16/2011 7:31:18 AM
closed 11/16/2011 8:19 AM
Access to State of Wyoming Websites
posted 11/7/2011 2:08:44 PM
closed 11/8/2011 8:00 AM
Network issues in residence halls
posted 11/7/2011 1:34:14 PM
closed 11/8/2011 8:00 AM
Network issue between Downey Hall and Campus
posted 11/3/2011 12:48:47 PM
11/3/2011 02:04:30 PM
Paycheck Viewing Problem in WyoWeb Employee Self-Service
posted 11/1/2011 10:41:07 AM
closed 9/14/2012
RMS Student Website Login Problems
posted 11/1/2011 9:50:51 AM
closed 11/1/2011 10:15 AM
Email Transfer Blocked Between UW and Colorado Alliance of Research Libraries
posted 10/28/2011 9:39:01 AM
closed 10/31/2011 10:30 AM
WyoWeb Channel Display Problems
posted 10/27/2011 8:57:58 AM
closed 10/27/2011 8:15 AM
Downey Hall Network Connection Problems
posted 10/25/2011 10:41:12 AM
closed 10/25/2011 12:00 PM
RMS Student Website Problem
posted 10/25/2011 9:26:16 AM
closed 10/25/2011 9:15 AM
UWStudent Computer Lab System Problems
posted 10/25/2011 9:12:18 AM
closed 10/25/2011 9:01 AM
Scheduled System Maintenance, 10/25: Berry Center Network Service Interruption
posted 10/24/2011 3:53:21 PM
closed 10/25/2011 6:05 PM
WSUS Microsoft Updates Delayed Due to Server Hardware Problems
posted 10/17/2011 8:57:23 AM
closed 10/24/2011 3:45 PM
Scheduled System Maintenance, 10/16: Banner System Service Interruption
posted 10/14/2011 2:27:17 PM
closed 10/16/2011 9:40 AM
ResNet Internet Access Problems
posted 10/14/2011 8:21:43 AM
closed 10/13/2011 5:50 PM
UW BlackBerry Intermittent Service Interruptions
posted 10/12/2011 2:29:26 PM
closed 10/13/2011 4:30 PM
Scheduled System Maintenance, 10/11: UW Wireless Update - No User Impact
posted 10/11/2011 8:31:50 AM
closed 10/11/2011 12:00 PM
Internet Access Problems
posted 10/5/2011 11:04:51 AM
closed 10/5/2011 11:00 AM
UW's Forefront Security Falsely Flagging Google Chrome Browser as Security Threat
posted 9/30/2011 9:20:52 AM
closed 9/30/2011 11:30 AM
Scheduled System Maintenance, 9/25: Banner/WyoWeb Service Interruption
posted 9/23/2011 4:27:20 PM
closed 9/25/2011 1:25 AM
UW Wireless Network Problems
posted 9/22/2011 2:51:21 PM
closed 9/22/2011 2:15 PM
Scheduled System Upgrade, 9/23-24: PeopleSoft Financials Service Interruption
posted 9/21/2011 4:18:31 PM
closed 9/24/2011
Student Health Wireless Network Problems
posted 9/21/2011 11:27:37 AM
closed 9/23/2011 8:00 AM
CBORD Food Management System Problems
posted 9/16/2011 8:30:01 AM
closed 9/16/2011 9:00 AM
Scheduled System Maintenance, 9/15: Office Communicator System Brief Service Interruptions
posted 9/15/2011 4:47:49 PM
closed 9/15/2011 9:20 PM
Document Imaging System for UW PeopleSoft Financials Problem
posted 9/14/2011 8:14:07 AM
closed 9/14/2011 8:00 AM
ImageNow Imaging System Problems
posted 9/13/2011 8:25:56 AM
closed 9/13/2011 7:35 AM
UWStudent Computer Lab System File Storage Problems
posted 9/12/2011 10:24:32 AM
closed 9/12/2011 1:45 PM
UWStudent Lab System Network Printing Problems
posted 9/12/2011 10:00:48 AM
closed 9/12/2011 11:20 AM
Emergency System Maintenance, 9/8: UWStudent and Remote Lab Systems, Student Storage, Classfiles Service Interruption
posted 9/7/2011 2:51:41 PM
closed 9/8/2011 4:45 AM
Scheduled System Maintenance, 9/2: Wireless Connections Brief Service Interruptions
posted 9/1/2011 4:27:17 PM
closed 9/2/2011 6:30 AM
Emergency System Maintenance, 9/1: UWStudent and Remote Lab Systems, Student Storage, Classfiles Service Interruption
posted 8/31/2011 4:26:15 PM
closed 9/1/2011 12:30 AM
UW Wireless Guest Account Problems Across Campus
posted 8/31/2011 11:07:35 AM
closed 9/2/2011 11:30 AM
UWStudent Computer Lab System Problems
posted 8/31/2011 9:56:28 AM
closed 8/31/2011 9:35 AM
UWStudent Computer Lab Performance and Login Issues, Updated 9/14
posted 8/30/2011 11:20:39 AM
closed 9/22/2011 4:30 PM
Downey Hall Network Connection Problems
posted 8/25/2011 3:20:58 PM
closed 8/25/2011 5:00 PM
WyoWeb Displaying Incorrect Class Times
posted 8/24/2011 11:30:32 AM
closed 9/2/2011
WyoWeb My Banner Channel Not Working
posted 8/17/2011 9:05:19 AM
closed 8/17/2011 1:10:31 PM
WyoWeb TransPark Channel Single Sign-On Problem
posted 8/10/2011 8:29:40 AM
closed 8/10/2011 1:00 PM
WyoWeb Spoofed by Phishing Site
posted 8/8/2011 2:33:37 PM
closed 8/8/2011
Scheduled System Maintenance, 8/6: WebSite Service Interruptions - eRecruiting, SelfService, CA Grant, NonCredit Classes & Conf.
posted 8/4/2011 4:25:43 PM
closed 8/6/2011 11:45 AM
Paycheck Viewing Problem in WyoWeb Employee Self-Service
posted 7/29/2011 11:26:32 AM
closed 7/29/2011 12:10 PM
UW Web Content Management System Service Interruption
posted 7/28/2011 2:50:37 PM
closed 7/28/2011 2:25 PM
UW PeopleSoft HRMS Problem
posted 7/21/2011 4:31:59 PM
closed 7/21/2011 3:20 PM
UW Wireless Network Problems
posted 7/21/2011 1:39:19 PM
7/21/2011 4:00 PM
Internet-Native Banner System Problems
posted 7/18/2011 11:36:09 AM
closed 1/17/2012
UW PeopleSoft HRMS Problem
posted 7/18/2011 8:31:47 AM
closed 7/18/2011 9:00 AM
Computer Performance Issues Related to Windows Software Update Services
posted 7/13/2011 4:31:49 PM
closed 7/14/2011 8:00 AM
Hosted SQL Server Express Problems
posted 7/13/2011 11:21:03 AM
closed 7/13/2011 11:25 AM
Scheduled System Upgrade, 7/14-17: PeopleSoft HR System Service Interruption
posted 7/12/2011 8:02:10 AM
closed 7/17/2011 8:00 AM
UW Search Results Page Display Problems
posted 7/7/2011 2:53:24 PM
closed 7/8/2011 7:30 AM
UW PeopleSoft Website Problems
posted 7/6/2011 9:26:59 AM
closed 7/6/2011 10:00 AM
UW Wireless Guest Account Certificate Expired
posted 6/30/2011 11:47:06 AM
closed 8/10/2011 10:00 AM
Scheduled System Maintenance, 6/30: IT Software Ordering Brief Service Interruption
posted 6/30/2011 8:43:31 AM
closed 6/30/2011 10:00 AM
Telephone Message Waiting Indicator (MWI) Light Problems
posted 6/28/2011 3:52:33 PM
closed 1/19/2012
UW Email Users Receiving Message with Subject: Helpdesk: Migrate Account Migration to Microsoft Exchange 2011 Immediately
posted 6/24/2011 4:08:34 PM
closed 6/30/2011
Outreach Video Network Management Functionality Problem
posted 6/24/2011 8:19:11 AM
closed 6/23/2011 4:30 PM
Scheduled System Upgrade, 6/24-26: Exchange 2010
Updated 6/27, 7:30 AM
posted 6/22/2011 4:11:38 PM
closed 6/27/2011 12:00 PM
UW Wireless Guest Account Problems in Fine Arts
posted 6/17/2011 9:15:40 AM
closed 6/17/2011 12:00 PM
Ross Hall Network Problems
posted 6/17/2011 8:46:57 AM
closed 6/17/2011 11:00 AM
Ross Hall Network Problems
posted 6/16/2011 11:10:53 AM
closed 6/16/2011 11:15 AM
ODS System Availability Problem
posted 6/14/2011 10:33:15 AM
closed 6/16/2011 8:00 AM
Emergency System Upgrade, 5/27: WyoWeb/Banner Systems Service Interruption
posted 5/26/2011 9:57:45 AM
closed 5/27/2011 4:00 AM
ODS System Availability Problem
posted 5/24/2011 4:39:12 PM
closed 5/27/2011 4:00 AM
West Campus Wireless Network Problems
posted 5/24/2011 2:05:49 PM
closed 5/24/2011 3:00 PM
Scheduled System Maintenance, 5/22: Banner System Service Interruption
posted 5/20/2011 9:32:01 AM
closed 5/22/2011 11:00 AM
Scheduled System Upgrade, 5/19: UW-State Internet Link Service Interruption
posted 5/19/2011 11:19:42 AM
closed 5/19/2011 1:06 PM
Auto-Attendant Telephone Problems
posted 5/13/2011 9:10:04 AM
closed 5/13/2011 10:45 AM
Scheduled System Maintenance, 5/15: WyoWeb, Banner, Hershey Imaging Systems Service Interruptions
posted 5/13/2011 8:34:27 AM
closed 1:30 AM 5/15/2011
Emergency System Upgrade, 5/12: Windows WSUS Server Problems
posted 5/12/2011 11:40:38 AM
closed 5/12/2011 2:10 PM
UW Installed Software Problems: Some Windows 7 and Office 2010 Installations
posted 5/11/2011 8:34:33 AM
closed 5/11/2011 11:00 AM
Auto-Attendant Telephone Problems
posted 5/9/2011 8:26:37 AM
closed 5/9/2011 9:15 AM
UW Exchange Email Problems - User Intervention May Be Required
posted 5/4/2011 4:40:16 PM
closed 5/4/2011 5:00 PM
Network Problems in ED and Half Acre
posted 4/25/2011 9:09:42 AM
closed
Problems with MAC Connections to Exchange Email: User Intervention May Be Required
posted 4/25/2011 9:08:41 AM
closed 6/1/2011 8:00 AM
MAC Users on Exchange
posted 4/25/2011 9:07:53 AM
closed
Webserver Problem Affects UW Websites
posted 4/25/2011 8:37:03 AM
closed 4/24/2011 4:30 PM
Education Bldg., Half Acre Network Access Unavailable Due to Power Outage
posted 4/25/2011 8:30:23 AM
closed 4/25/2011 11:07 AM
UW SQL Server Express Service Problems
posted 4/22/2011 8:34:06 AM
closed 4/22/2011 9:30 AM
UWStudent Computer Lab Network Access Problems
posted 4/20/2011 11:34:30 AM
closed 4/20/2011 12:00 PM
Alert: Forefront System Tray Icon May Disappear After Microsoft Updates
posted 4/14/2011 8:31:13 PM
closed 5/15/2011 9:00 AM
UW Email Performance Problems, Updated 9:30 PM
posted 4/14/2011 12:14:39 PM
closed 4/15/2011 8:00 AM
Slow Internet Response Times Due to BiSON Network Fiber Break
posted 4/12/2011 3:32:09 PM
closed 4/12/2011 7:15 PM
UW Student File Storage System Problems
posted 4/11/2011 10:28:50 AM
closed 4/11/2011 10:17 AM
Emergency System Maintenance, 4/4: UW Ponyexpress-ca2 Email Server Restart
posted 4/4/2011 11:17:59 AM
closed 4/4/2011 12:13 PM
IMAP Email Problems
posted 4/4/2011 11:07:52 AM
closed 4/4/2011 12:13 PM
Outreach Server Issue
posted 3/23/2011 3:08:36 PM
03/23/2011 3:08:00 PM
Exchange IMAP Email Problems May Slow Some Mail Delivery
posted 3/21/2011 12:53:42 PM
closed 3/21/2011 12:45 PM
Oracle Database Connection Problems Affecting Various UW Systems
posted 3/21/2011 8:23:38 AM
closed 3/21/2011 8:30 AM
Banner System Service Interruption
posted 3/18/2011 3:45:42 PM
closed 3/20/2011 10:00 AM
Network Outage at Stock Farm
posted 3/16/2011 8:13:22 AM
closed 3/16/2011 1:27:00 PM
Scheduled System Maintenance, 3/13: Banner System Service Interruption
posted 3/11/2011 1:17:29 PM
closed 3/13/2011 10:00 AM
Warning: Microsoft KB2508823 Update May Disable Forefront Antivirus
posted 3/10/2011 4:58:10 PM
closed 3/11/2011 8:00 AM
OUTREACH Computer Logon Issues
posted 3/4/2011 11:48:45 AM
closed 3/4/2011 10:15 AM
Brief Webserver Service Interruption - PIStOL, WyoCast Sites Affected
posted 3/1/2011 10:01:53 AM
closed 3/1/2011 9:35 AM
Banner System Problems
posted 2/28/2011 7:08:20 AM
closed 2/28/2011 8:10 PM
Scheduled System Upgrades, 3/2-11: Forefront Antivirus Solution Replacing OfficeScan
posted 2/24/2011 8:51:06 AM
closed 3/25/2011 5:00 PM
WWW Webserver Problems
posted 2/22/2011 2:39:51 PM
closed 2/22/2011 2:40 PM
WWW Webserver Problems
posted 2/22/2011 2:38:00 PM
closed 2/22/2011 3;00 PM
WyoCast System Problems
posted 2/21/2011 1:16:24 PM
closed 2/21/2010 12:40 PM
Ag Building Network Problems (user intervention may be required)
posted 2/21/2011 9:29:27 AM
closed 2/22/2011
Scheduled System Upgrade, 2/14: Infotech Web Site Brief Service Interruption
posted 2/14/2011 6:34:15 AM
closed 2/14/2011 8:00 AM
UWMail Certificate Change: User Intervention May Be Required for Mobile Devices
posted 2/9/2011 12:33:49 PM
closed 3/9/2011 10:43 AM
ResNet Network Problems
posted 1/27/2011 11:29:59 AM
closed 1/27/2011 11:30 AM
Scheduled System Upgrade, 1/29: WyoWeb Service Interruption
posted 1/26/2011 10:40:51 AM
1/29/2011 6:30:00 PM
PrintPress Network Printing Problems
posted 1/26/2011 9:40:56 AM
closed 1/26/2011 9:20 AM
New IT PrintPress Policy and Recommended Printers
posted 1/25/2011 10:51:06 AM
closed 2/28/2011 8:00 AM
Power Outage Affects Network Access in Married Student Housing
posted 1/24/2011 4:03:38 PM
closed 1/24/2011 4:05 PM
Fieldhouse Network Problems
posted 1/21/2011 10:34:47 AM
closed 1/21/2011 8:55 AM
Scheduled System Maintenance, 1/20: White Hall Network Service Interruption
posted 1/19/2011 10:55:57 AM
closed 1/20/2011 12:00 PM
WyoWeb Spoofed by Phishing Site
posted 1/19/2011 10:49:10 AM
closed 2/22/2011
White Hall Network Problems
posted 1/13/2011 8:40:54 AM
closed 1/13/2010 9:00 AM
Scheduled System Upgrades, 1/13: New Certificate Installation Will Impact Wireless Users
posted 1/11/2011 1:14:01 PM
closed 2/16/2011 11:30 AM
Emergency System Maintenance, 1/11: Banner System Service Interruption
posted 1/10/2011 4:04:22 PM
closed 1/11/2011 5:00 AM
UW Website Problems: Employee Self-Service, Non-Credit Courses & Conferences, eRecruiting Down
posted 1/7/2011 11:32:12 AM
closed 1/7/2011 11:35 AM
Engineering Bldg. Network Access Problems
posted 1/7/2011 9:16:51 AM
closed 1/7/2011 9:20 AM
Engineering Bldg. Network Access Problems
posted 1/6/2011 10:43:13 AM
closed 1/6/2011 11:20 AM
Wyoming Union Network Problems
posted 1/3/2011 9:18:29 AM
closed 1/3/2011 10:30 AM
