Who is affected?

Some UW users who are running Forefront antivirus on their computers.

More details:

IT has discovered that in rare circumstances, some UW computers may lose their Forefront Client Icon in the System Tray after installation of Microsoft Updates. IT testing indicates that, in these cases, the antimalware protection is still running and the computer is still protected.

The consequence to users is they will not be alerted to antimalware infections; however, the infection will still be detected and suspended.

Problem resolution:

The resolution is to restart the computer. As indicated by the Windows Update icon displayed in the system tray, rebooting is the first action you should always take after installation of Microsoft updates.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.