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2013 Incident Archives
Office 365 Email Connection Problems via Outlook
posted 12/17/2013 10:22:13 AM
closed 12/17/2013 12:30 PM
Voice Mail Problems
posted 12/16/2013 8:26:55 AM
closed 12/16/2013 1:45 pm
RMS Mercury System Unavailable
posted 12/10/2013 8:32:24 AM
closed 12/10/2013 11:00 AM
Outlook for Mac Large Attachment Problems
posted 12/9/2013 2:50:12 PM
closed 12/11/2013 1:44 PM
Voice Mail Problems
posted 12/9/2013 12:22:41 PM
closed 12/9/2013 10:12 PM
Health Sciences, Pharmacy Network/Phone Problems
posted 12/9/2013 7:53:53 AM
closed 12/9/2013 8:30 AM
Power Outage Affects Some UW Phone Service
posted 12/6/2013 8:46:48 AM
closed 12/6/2013 1:25 PM
Outlook for Mac Connection Problems
posted 12/3/2013 4:31:56 PM
closed 12/12/2013
Scheduled System Upgrade, 12/7-8: Webdev Server Service Interruption
posted 12/3/2013 2:55:27 PM
closed 12/7/2013
Scheduled System Upgrade, 11/22-24: ImageNow System Service Interruption
posted 11/22/2013 12:39:03 PM
closed 11/24/2013 4:00 PM
Office 365 System Problems
posted 11/21/2013 4:33:05 PM
closed 11/21/2013 5:20 PM
Scheduled System Maintenance, 11/21: Wireless Network Brief Service Interruption
posted 11/19/2013 8:11:39 AM
closed 11/21/2013 7:00 AM
Scheduled System Upgrade, 11/13: UW Google Search Slowness
posted 11/13/2013 9:22:05 AM
closed 11/14/2013 11:20 AM
Scheduled System Upgrades, 11/10: WyoWeb, Banner, Applications Manager, ODS, and DegreeWorks
posted 11/8/2013 1:45:13 PM
closed 11/10/2013 8:00 AM
Scheduled System Upgrades, 11/8-10: PeopleSoft Financials/PISTOL System Unavailable
posted 11/5/2013 10:15:52 AM
closed 11/10/2013 6:00 PM
Orr/White Hall Network Problems
posted 11/4/2013 9:57:28 AM
11/4/2013 11:47:01AM
Scheduled System Upgrades, 11/1-3: PeopleSoft HRMS System Unavailable
posted 10/29/2013 3:47:27 PM
closed 11/3/2013 1:00 PM
IT Help Desk and Other Campus Auto Attendant Telephone Line Problems. Voice Messaging Also Affected.
posted 10/29/2013 8:38:52 AM
closed 10/29/2013 12:25 PM
White Hall Network Access Problems
posted 10/28/2013 8:04:19 AM
closed 10/28/2013 9:06 AM
Spanish Walk Apartments Network Access Problems
posted 10/24/2013 2:46:50 PM
closed 10/24/2013 2:00 PM
Visual Arts Building Network Problems
posted 10/22/2013 2:50:23 PM
closed 10/22/2013 2:00 PM
Spanish Walk Apartments Network Access Problems
posted 10/22/2013 10:25:50 AM
closed 10/22/2013 1:00 PM
Java 7 Update 45 Incompatible with SIS Applications Manager
posted 10/21/2013 11:27:34 AM
closed
WyoWeb Course Studio Email Problems
posted 10/15/2013 3:27:49 PM
closed 5/21/2014
Half Acre Network Problems
posted 10/14/2013 3:06:14 PM
closed 10/14/2013 2:48 PM
Central Scheduling R25 Live Website Problems
posted 10/14/2013 2:18:57 PM
closed 10/14/2013 2:00 PM
Central Site Requests Web Page Partial Loss of Functionality
posted 10/10/2013 3:41:03 PM
closed 10/11/2013 9:15 AM
Office 365 MySites and SkyDrive Problems
posted 10/7/2013 4:50:00 PM
closed 10/8/2013 2:00 PM
Print Quota Increase Web Utility Problems
posted 10/2/2013 10:22:23 AM
closed 11/2/2013 11:20 AM
Wyoming State Vet Lab Network Problems
posted 10/1/2013 12:21:21 PM
closed 10/1/2013 12:40 PM
UW Multimedia Server Problems
posted 9/25/2013 9:47:39 AM
closed 9/25/2013 10:15 AM
Intermittent Internet Connection Problems
posted 9/20/2013 4:13:02 PM
closed 9/20/2013 4:45 PM
UW Multimedia Server Problems
posted 9/20/2013 8:27:51 AM
closed 9/20/2013 1:00 PM
Scheduled System Maintenance, 9/20: Student Financial Aid System Restrictions
posted 9/19/2013 1:58:54 PM
closed 9/20/2013 7:15 AM
Campus Firewall Problems Affecting Internet Access
posted 9/19/2013 12:03:13 PM
closed 9/19/2013 2:00 PM
Jacoby Golf Course, Capital West Building Network Access Problems
posted 9/19/2013 8:29:29 AM
closed 9/19/2013 10:30 AM
Outlook Web App Problems in Some Firefox Browsers - Updated 9/30
posted 9/18/2013 11:10:31 AM
closed 10/7/2013
WyoWeb My Courses Course Title Link Problems
posted 9/18/2013 9:33:32 AM
closed
UW Survey Editing Problems in Chrome Browser
posted 9/17/2013 12:49:19 PM
closed
Wyoming Humanities Council Network Problems
posted 9/12/2013 4:06:56 PM
closed 9/12/2013 5:50 PM
Orr Hall Network Access Problems
posted 9/11/2013 10:47:48 AM
closed 9/11/2013 11:15 AM
Office 365 Email Problems on Outlook Clients
posted 9/11/2013 8:40:01 AM
closed 9/11/2013 9:30 AM
Cascade CMS Preview Pane Display Problems
posted 9/10/2013 2:47:08 PM
closed 9/18/2013 11:00 AM
Warehouse File Share Access Problems
posted 9/10/2013 11:14:35 AM
closed 9/12/2013 3:40 PM
WyoWeb Problems
posted 9/10/2013 9:43:52 AM
closed 9/10/2013 10:30 AM
Residence Life and Dining Services Website Problems
posted 9/10/2013 8:22:54 AM
closed 9/11/2013 1:40 PM
McAfee Total Protection 2013 Antivirus Software Problems on the UW Network
posted 9/6/2013 4:01:14 PM
closed 5/28/2014
WyoWeb Problems
posted 9/6/2013 1:06:43 PM
closed 9/6/2013 1:20 PM
MS Skydrive in Office 365
posted 9/4/2013 1:10:54 PM
closed 9/4/2013 5:00 PM
PeopleSoft HRMS Problems
posted 8/30/2013 12:11:49 PM
closed 8/30/2013 1:05 PM
WyoWeb Problems
posted 8/28/2013 3:06:33 PM
closed 8/28/2013 4:23 PM
UW Email Problems
posted 8/26/2013 9:18:27 AM
closed 8/26/2013 11:15 AM
SQL Errors in WyoWeb and Banner
posted 8/21/2013 4:23:24 PM
closed 8/21/2013 4:27:02
Scheduled System Maintenance, 8/18: Banner, WyoWeb Systems Unavailable
posted 8/16/2013 8:50:01 AM
closed 8/18/2013 12:30 AM
East Campus Network Problems
posted 8/12/2013 3:09:27 PM
closed 8/12/2013 3:30 PM
Ag, Engineering Bldgs Network Problems
posted 7/30/2013 8:58:52 AM
closed 7/31/2013
Scheduled System Upgrades, 7/31: UWACCOUNTS Website Brief Service Interruption
posted 7/30/2013 7:58:13 AM
closed 7/31/2013 8:15 AM
Shipping and Receiving Network Access Problems
posted 7/29/2013 7:53:58 AM
closed 7/29/2013
Scheduled System Maintenance, 7/28: Banner System Unavailable
posted 7/26/2013 12:06:02 PM
closed 7/28/2013 12:00 PM
PeopleSoft HRMS Process Scheduler Problems
posted 7/19/2013 12:34:28 PM
closed 7/19/2013 12:59 PM
Scheduled System Upgrades, 7/14: WyoCast (Mediasite) Brief Service Interruption
posted 7/11/2013 2:13:31 PM
closed 7/14/2013 2:04 AM
Scheduled System Upgrades, 7/12-14: PeopleSoft Financials System Unavailable
posted 7/11/2013 2:09:10 PM
closed 7/14/2013 8:00 PM
ResNet Wireless Network Problems
posted 7/1/2013 3:24:26 PM
closed 7/1/2013 4:00 PM
Atmospheric Science Network Problems
posted 7/1/2013 10:21:19 AM
closed 6/30/2013 9:15 AM
UW Mail, Warehouse, Multiple Systems Unavailable
posted 7/1/2013 10:15:10 AM
close 6/29/2013 12:30 PM
Spanish Walk, Landmark Apartments Network Access Interruptions
posted 6/26/2013 12:58:37 PM
close 6/26/2013 2:46 PM
Capital West Building Network Problems
posted 6/24/2013 3:19:45 PM
closed 6/24/2013 3:25 PM
Rochelle Athletic Center Network Problems
posted 6/24/2013 8:48:07 AM
closed 6/24/2013 9:57 AM
River Village Network Outage
posted 6/17/2013 2:47:24 PM
closed 6/17/2013 3:23:15PM
Emergency System Maintenance, 6/13: RMS System Service Interruption
posted 6/13/2013 4:23:56 PM
closed 6/13/2013
UWStudent Lab System Problems
posted 6/12/2013 2:25:08 PM
closed 6/12/2013 10:13 AM
WebNow (ImageNow) Java Certificate Error
posted 6/12/2013 2:18:04 PM
closed 11/25/2013
ResNet Network Access Problems in UW Apartments
posted 6/11/2013 8:45:14 AM
closed 6/11/2013 9:39 AM
ResNet Wireless Network Access Problems
posted 6/10/2013 10:46:59 AM
closed 6/10/2013 10:13 AM
Storage Networking Problem Affects Availability of Some Computer Services
posted 6/10/2013 8:41:13 AM
closed 6/9/2013 6:26 PM
Scheduled System Maintenance, 6/8: PeopleSoft HRMS Service Interruption
posted 6/7/2013 10:34:55 AM
closed 6/8/2013
ResNet Network Service Interruption Due to Power Outage
posted 6/6/2013 4:28:57 PM
closed 6/6/2013 4:47 PM
Long Distance Phone Service Problems
posted 6/5/2013 2:26:43 PM
closed 6/5/2013 3:00 PM
UW Web Development Server Problems
posted 6/4/2013 2:26:31 PM
closed 6/4/2013 2:38 PM
Old Main Network Problems
posted 6/3/2013 8:11:29 AM
closed 6/3/2013 8:30 AM
McWhinnie Hall Network Problems
posted 5/29/2013 7:50:23 AM
closed 5/29/2013 9:30 AM
Office 365 delays for some users
posted 5/28/2013 2:41:35 PM
closed 5/28/2013 2:59:16 PM
Moving Student Websites to students.uwyo.edu
posted 5/28/2013 1:50:36 PM
closed 6/2/2013
Network Problems Affecting Exchange Servers, Other Services
posted 5/24/2013 11:35:50 AM
closed 5/24/2013 12:00 PM
UW Websites CMS Problems
posted 5/13/2013 8:44:56 AM
closed 5/13/2013 9:30 AM
Nutrition.uwyo.edu Browser Compatibility Problems
posted 5/10/2013 2:27:50 PM
closed 5/29/2013 3:30 PM
Scheduled System Upgrades, 5/12: UWStudent Lab System and H: Drives Unavailable
posted 5/8/2013 10:38:59 AM
closed 5/12/2013 1:00 PM
Power Outages Affect East Campus
posted 5/7/2013 2:28:32 PM
closed 5/7/2013 4:25 PM
Multimedia Server Problems
posted 5/3/2013 12:51:08 PM
closed 5/3/2013 2:30 PM
Scheduled System Maintenance, 5/10-12: ImageNow Unavailable
posted 5/3/2013 10:32:52 AM
closed 5/13/2013 7:30 AM
Office 365 Email Problems
posted 5/2/2013 8:43:01 AM
closed 5/2/2013 2:00 PM
Scheduled System Maintenance, 4/29-5/3: ImageNow Unavailable After Hours
posted 4/29/2013 9:17:46 AM
closed 5/3/2013 7:30 AM
Scheduled System Upgrades, 4/26-28: Imaging Systems Unavailable
posted 4/26/2013 2:22:52 PM
closed 4/29/2013 8:00 AM
Half Acre Network Problems
posted 4/23/2013 12:10:01 PM
closed 4/23/2013 11:30 AM
Old Main Network Access Problem
posted 4/8/2013 11:37:56 AM
closed 4/8/2013 12:00 PM
Planned Network Outage (4 hours) for areas East of 22nd on Wednesday starting at 7:30 am, 4/10/2013
posted 4/5/2013 3:11:01 PM
closed 4/10/2013 11:00 AM
Scheduled System Maintenance, 4/5: Geology Bldg. Brief Network Service Interruptions
posted 4/5/2013 10:12:42 AM
closed 4/5/2013 9:00 AM
Scheduled System Maintenance, 3/27: Brief Geology Network Service Interruption
posted 3/27/2013 3:35:01 PM
closed
Scheduled System Maintenance, 3/27: Wireless Networks Affected
posted 3/27/2013 3:29:36 PM
closed 3/27/2013
Scheduled System Upgrade beginning 4/2: UWSPAM QUARANTINE Emails Affected
posted 3/26/2013 4:57:07 PM
closed 4/29/2013
VMWare Problem
posted 3/20/2013 10:20:15 AM
3/20/2013 11:48:00 AM
Scheduled System Upgrade, 3/17: IT ASU Website (Microlab) and Some WyoWeb Channels Service Interruption
posted 3/13/2013 10:18:34 AM
closed 3/17/2013 2:44 AM
Banner Self-Service Access Problems
posted 3/13/2013 8:21:07 AM
closed 3/13/2013 8:30 AM
Emergency System Maintenance, 3/12: Brief ITC Network Service Interruption
posted 3/11/2013 4:03:44 PM
closed 3/12/2013 7:15 AM
Scheduled System Upgrade, 3/17: UW Multimedia Streaming Temporarily Unavailable
posted 3/11/2013 9:57:57 AM
closed 3/17/2013 12:42 AM
UWStudent Lab System Access Problems
posted 3/11/2013 9:23:02 AM
closed 3/11/2013 9:30 AM
UWStudent Lab System Problems
posted 3/7/2013 1:41:37 PM
3/7/2013 2:09:02 PM
Hill Hall Network Access Problems
posted 2/26/2013 5:12:19 PM
closed 2/26/2013 6:27 PM
Capital West Bank Building Network Problems
posted 2/26/2013 8:03:03 AM
closed 2/26/2013 8:40 AM
Capital West Bank Building Network Problems
posted 2/22/2013 2:56:57 PM
closed 2/22/2013 2:50 PM
WyoWeb Timeout Problems
posted 2/20/2013 2:56:38 PM
closed 2/20/2013
UWStudent Remote Lab System Problems
posted 2/18/2013 4:12:57 PM
closed 2/18/2013 3:55 PM
Collegiate Link Web Access Problems
posted 2/15/2013 4:05:56 PM
closed 2/15/2013 4:00 PM
Scheduled System Maintenance, 2/16-17: PeopleSoft System Services Interruptions
posted 2/14/2013 12:02:39 PM
closed 2/16/2013 10:14 PM
Scheduled System Maintenance, 2/17: Banner/WyoWeb Services Interruptions
posted 2/14/2013 10:23:49 AM
closed 2/17/2013 7:00 AM
UWStudent Remote Lab System Problems
posted 2/14/2013 8:22:05 AM
closed 2/14/2013 8:28 AM
Vet Lab Network Problems
posted 2/12/2013 9:15:26 AM
closed 2/12/2013 10:30 AM
Scheduled System Maintenance, 2/10: Banner Services Interruptions
posted 2/8/2013 1:26:58 PM
closed 2/10/2013 10:19 AM
Apple IOS 6.1 Active Sync Problem Resolved
posted 2/8/2013 1:15:21 PM
closed 2/21/2013 12:19 PM
WyoSecure VPN Access from MAC OS Computers, Updated 2/4
posted 2/1/2013 9:46:29 AM
closed 2/25/2013
Office 365 Email Access Problem
posted 2/1/2013 8:22:46 AM
closed 2/1/2013 8:45 AM
ResNet Network Power Sources Problem
posted 1/25/2013 3:30:48 PM
closed 1/28/2013
Knight Hall Internet Access Problems
posted 1/22/2013 2:48:37 PM
closed 1/22/2013 3:00 PM
First National Bank Building Network Problems
posted 1/22/2013 9:09:18 AM
closed 1/22/2013 9:35 AM
Security Risk in Browsers: Java 7 Risks and Fixes
posted 1/16/2013 8:59:56 AM
closed 3/25/2013
UW Student Website User Request Service Delays
posted 1/14/2013 3:55:41 PM
closed 1/22/2013 1:23 PM
Medicat System Access Problems
posted 1/14/2013 8:47:38 AM
closed 1/16/2013
Certificate Expiration Problem Affects Wireless Users
posted 1/11/2013 12:14:32 PM
closed 1/11/2013 12:50 PM
SafeRide, 1st National Bank Network Problems
posted 1/11/2013 8:20:46 AM
closed 1/11/2013 8:30 AM
Scheduled System Maintenance, 1/13: HostedSSE Service Interruption
posted 1/10/2013 9:52:21 AM
closed 1/13/2013 6:30 AM
Wyo Hall Network Problems
posted 1/2/2013 4:34:26 PM
closed 1/3/2013 10:00 AM
Scheduled System Upgrade, 1/5: Student Web Server Service Interruption
posted 1/2/2013 3:54:52 PM
closed 1/6/2012 3:00 AM