I'm a small gray computer chip icon

UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
Get Tech Support

UWIT Services • Status

Issue Details

Degree Works down

Posted 4/15/2015 8:50:10 AM
closed 4/15/2015 9:25:10 AM

Who is affected?

Anyone trying to access DegreeWorks will not be able to access it.

Problem:

Degree Works down

Systems involved:

Other

Details:

Issue reported to the Help Desk at 8:45 on Wednesday April 15th.

Problem resolution:

DGWKPROD is back up and avaialable. We havd a batch process right an 18GB log file and fill the device. We have disabled the job, removed the log file and returned it to service. We will increase the device and/or run the job in smaller chunks to get around this. Thanks P.J

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

Return to top