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Up-to-Date System Information:
Grail Print server change
posted 3/16/2015 3:18:42 PM
closed 3/30/2015 3:18:42 PM
Who is affected? |
Students, faculty and staff who print on lab nodes to student lab printers |
Problem: |
Grail Print server change |
Systems Involved: |
UW Student Labs |
Details: |
On Tuesday, March 17th at 7:00 am the student print server Grail will be taken offline to perform a needed upgrade. Printing services in the student labs will be unavailable during the downtime. The upgrade is anticipated to take 10 � 15 minutes. |
Updates: |
3/17/2015 9:34:13 AM: |
Problem Resolution: |
This upgrade has been postponed to May 30th 2015 |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
