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Up-to-Date System Information:

WyoSecure Connections not connecting consistently

posted 3/16/2015 9:04:54 AM
closed 3/17/2015 9:04:54 AM

Who is affected?

Some users trying to connect to WyoSecure are not able to connect. Not all customers are having this problem, but there are several customers reporting the problem.

Problem:

WyoSecure Connections not connecting consistently

Systems Involved:

Network

Details:

Problem Resolution: 

Issue resolved after the data center outage was complete

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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