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Up-to-Date System Information:

Status of Data Center Upgrade - Services Status

posted 3/14/2015 7:21:34 PM
closed 3/15/2015 2:21:34 PM

Who is affected?

Anyone trying to access the following services. These services are available: - UW Email - UW Network - UW Phone System - UW Websites - Printing - Storage (warehouse) - Lync - Licensing - Remote Lab System - Peoplesoft and HRMS - Banner/WyoRecords - DegreeWorks - Library Systems

Problem:

Status of Data Center Upgrade - Services Status

Systems Involved:

Other

Details:

Problem Resolution: 

Most services restored now. New event reports will be created for services that are not yet up.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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