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Up-to-Date System Information:
Student Storage/Profiles down
posted 3/6/2015 4:14:53 PM
closed 3/6/2015 5:54:53 PM
Who is affected? |
Anyone logging into labs, trying to access remote lab, trying to access student storage, or any other UW-Bulk storage |
Problem: |
Student Storage/Profiles down |
Systems Involved: |
UW Student Labs |
Details: |
At approximately 3:57, problems started with the storage server. It will take a very long time to log into a lab computer, when you get in it will have a temporary profile, and customers will be unable to access storage. |
Problem Resolution: |
IT personnel are investigating the problem. No estimated time for correction of the problem is currently available. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
