Posted 2/27/2015 4:22:24 PM
closed 2/27/2015 4:52:24 PM
Anyone trying to log into WyoRecords who doesn't have their log in information saved in the browser. The login page will not load, but if the credentials are cached it will open.
Login page is inaccessible
Systems
We have just started getting a few reports of users who cannot access the Student or Faculty/Staff sections of WyoRecords. The login page does not load. We have had customers try it in IE, Firefox, and Chrome. We have cleared the cache and restarted browsers. We have confirmed the issue with the students in the help desk. If the credientials are saved in the browser, the site will loag. Please see ITSM tickets 387243 and 387249.
Links were changed too early for the Banner change happening on Sunday. The links have been changed back now.
Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.