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UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
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Issue Details

Issues on the firewall

Posted 2/27/2015 10:30:42 AM
closed 4/10/2015 7:32:28 AM

Who is affected?

Customers using UW Guest wireless network

Problem:

Issues on the firewall

Systems involved:

Network

Updates:

3/3/2015 10:27:27 PM:
The Security office has implemented a workaround that will allow web sites hosted on external DNS servers to work. We are still investigating a permanent solution.

Details:

A recent change to routing on the campus firewall to accommodate the h.323 workaround removed the ability to hairpin nat on the firewall. A hairpin NAT is a connection from the internal network to a public facing server. This has caused issues with UWguest wireless access to our public web servers, and has caused problems with incorrectly configured domains.

Problem resolution:

UWGuest wireless networks now have access to public UW resources.

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

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