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Up-to-Date System Information:
Issues on the firewall
posted 2/27/2015 10:30:42 AM
closed 4/10/2015 7:32:28 AM
Who is affected? |
Customers using UW Guest wireless network |
Problem: |
Issues on the firewall |
Systems Involved: |
Network |
Details: |
A recent change to routing on the campus firewall to accommodate the h.323 workaround removed the ability to hairpin nat on the firewall. A hairpin NAT is a connection from the internal network to a public facing server. This has caused issues with UWguest wireless access to our public web servers, and has caused problems with incorrectly configured domains. |
Updates: |
3/3/2015 10:27:27 PM: |
Problem Resolution: |
UWGuest wireless networks now have access to public UW resources. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
