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Up-to-Date System Information:
Wireless access problems
posted 2/19/2015 11:29:14 AM
closed 2/19/2015 12:04:14 PM
Who is affected? |
Students, faculty and staff trying to access wireless. |
Problem: |
Wireless access problems |
Systems Involved: |
Network |
Details: |
IT is receiving reports that users are unable to connect to the UWyo wireless network. |
Problem Resolution: |
The problem has been resolved. Two routers were trying to serve one of the 8 networks that handle UWyo wireless. This led to some users being unable to get a lease on the network. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
