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Up-to-Date System Information:
Telephones not able to accept calls or call out
posted 2/10/2015 8:37:09 AM
closed 2/10/2015 10:38:09 AM
Who is affected? |
Users attempting to call out or call into a university phone number will receive an error message and not be able to complete the call. |
Problem: |
Telephones not able to accept calls or call out |
Systems Involved: |
Telephony |
Details: |
Started Tuesday February 10th around 8:30 am. |
Problem Resolution: |
IT personnel are investigating the problem. No estimated time for correction of the problem is currently available. Normal service has been restored. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
