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UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
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UWIT Services • Status

Issue Details

Trouble with Internet connections

Posted 1/29/2015 9:59:34 AM
closed 2/12/2015 1:46:00 PM

Who is affected?

Users attempting to access sites outside of the UW website cannot connect. We can still connect to UW sites. Network upgrades were completed on February 1st. However, this did not fully resolve the issue. Additional reports of Internet trouble were reported on February 3rd.

Problem:

Trouble with Internet connections

Systems involved:

Network

Updates:

2/9/2015 2:26:51 PM:

Details:

Started 9:55 On Thursday January 29th.

Problem resolution:

The problem has been traced to faulty fiber transceivers.  We believe the Internet connection is stable and will remain stable.

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

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