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Up-to-Date System Information:
Upgrade of Advance to v9.9.1
posted 1/21/2015 10:01:32 AM
closed 1/21/2015 9:26:00 PM
Who is affected? |
All Foundations and Alumni Association staff who access Advance. |
Problem: |
Upgrade of Advance to v9.9.1 |
Systems Involved: |
Admin Systems |
Details: |
· This upgrade will be performed on the Advance between 5-10 PM on Wednesday, January 21. During this time the following will not be available: o Advance · During this time the ability to update entities within Advance will be unavailable. |
Problem Resolution: |
The upgrade is complete. The client has provided review and approval. All service has been restored. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
