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Up-to-Date System Information:
Grail Print Server Offline -- Jan. 7th, 2015
posted 1/6/2015 4:12:09 PM
closed 1/7/2015 9:26:09 AM
Who is affected? |
On Wednesday, January 7th at 8:30 am the student print server Grail will be taken offline to perform a needed upgrade. Printing services in the student labs will be unavailable during the downtime. The upgrade is anticipated to take 10 – 15 minutes. |
Problem: |
Grail Print Server Offline -- Jan. 7th, 2015 |
Systems Involved: |
Systems |
Details: |
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Updates: |
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Problem Resolution: |
Student print services have been restored as of 9:20am |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
