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Up-to-Date System Information:
White Hall and Ed Annex Network Issue
posted 1/6/2015 4:08:28 PM
closed 1/7/2014 1:01:01 PM
Who is affected? |
Users attempting to access the network in White Hall and the Education Annex will not be able to connect due to lost switches from flooding. |
Problem: |
White Hall and Ed Annex Network Issue |
Systems Involved: |
Network |
Details: |
Due to the flooding over break we have lost switches in White Hall and the Education Annex. In White the basement and lobby are down, in Ed its the 2nd floor area. |
Problem Resolution: |
IT personnel corrected the problem and restored normal service at 1:01PM on Wednesday, Jan. 7th, 2015. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
