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Up-to-Date System Information:
Network Outage in Gateway Center and Energy Plant
posted 1/5/2015 8:12:01 AM
closed 1/5/2015 10:20:01 AM
Who is affected? |
User's attempting to access the UW Network from the Gateway Center and UW Energy Plant are not able to connect. |
Problem: |
Network Outage in Gateway Center and Energy Plant |
Systems Involved: |
Network |
Details: |
At 8:00am, Monday, Jan. 5th, 2015, UWIT Help Desk started receiving calls that there was a network event in the gateway center and UW energy plant. |
Problem Resolution: |
IT personnel corrected the problem and restored normal service at 10:18am on Monday, Jan. 5th, 2015. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
