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Up-to-Date System Information:
TouchNet to WyoRecords/Banner connection maintenance
posted 12/2/2025 4:37:49 PM
closed 12/4/2025 5:37 PM
Who is affected? |
Users making online payments through TouchNet. |
Problem: |
TouchNet to WyoRecords/Banner connection maintenance |
Systems Involved: |
Admin Systems |
Details: |
On Thursday, December 4, 2025, from 05:00p to 5:15p maintenance will be performed on the Banner Student Information System. During the maintenance, users attempting to make payments through TouchNet may experience disruptions. |
Problem Resolution: |
Maintenance was completed at 5:23pm, Thursday, December 4th. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
