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Up-to-Date System Information:
JAMS scheduler production down
posted 6/20/2025 4:21:24 PM
closed 6/20/2025 7:20pm
Who is affected? |
Users of the JAMS Scheduler production service |
Problem: |
JAMS scheduler production down |
Systems Involved: |
Admin Systems |
Details: |
At approximately 2:30 this afternoon the JAMS scheduler service became unresponsive. A system reboot did not resolve the issue. IT is working on the issue. |
Problem Resolution: |
JAMS production was returned to service at 7pm, Friday June 20th. Jobs are once again running normally. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
