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Up-to-Date System Information:
Unable to connect to databases
posted 5/19/2025 9:15:12 AM
closed 05/19/2025 9:15 AM
Who is affected? |
Anyone attempting to connect to a database. |
Problem: |
Unable to connect to databases |
Systems Involved: |
Systems |
Details: |
At approximately 8:45 AM, it was reported that SQL users could not connect to databases. |
Problem Resolution: |
IT personnel have identified the issue and brought services back online. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.