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Up-to-Date System Information:

Unable to connect to databases

posted 5/19/2025 9:15:12 AM
closed 05/19/2025 9:15 AM

Who is affected?

Anyone attempting to connect to a database.

Problem:

Unable to connect to databases

Systems Involved:

Systems

Details:

At approximately 8:45 AM, it was reported that SQL users could not connect to databases.

Problem Resolution: 

IT personnel have identified the issue and brought services back online.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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