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Up-to-Date System Information:
Campus Doors
posted 11/14/2024 8:29:03 AM
closed 11/14/2024 4:45:00 PM
Who is affected? |
Campus Users |
Problem: |
Campus Doors |
Systems Involved: |
Other |
Details: |
A bug in the campus door security system is causing some buildings to not unlock according to the set schedule. IT has escalated the issue with the vendor and is working on a resolution. |
Updates: |
11/14/2024 9:10:04 AM: |
Problem Resolution: |
The vendor has found a work around solution and doors should be working as expected. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
