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Up-to-Date System Information:
UWGuest Wireless issue
posted 10/17/2024 12:17:23 PM
closed 10/17/2024 02:09:00 PM
Who is affected? |
User's attempting to access the UWGuest wireless network are experiencing intermittent connection issues. |
Problem: |
UWGuest Wireless issue |
Systems Involved: |
Network |
Details: |
Multiple calls were reported to the UWIT help desk. The UWIT Networking team is working to resolve the issue. No estimated time currently. |
Problem Resolution: |
The issue was resolved with help from the vendor. UWGuest is working properly. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
