I'm a small gray computer chip icon

UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
Get Tech Support

UWIT Services • Status

Issue Details

DegreeWorks production down

Posted 11/28/2016 8:49:02 AM
closed 11/28/2016 9:40:00 AM

Who is affected?

Users trying to access DegreeWorks.

Problem:

DegreeWorks production down

Systems involved:

Admin Systems

Updates:

11/28/2016 9:41:46 AM:
Problem resolved 9:40 am and Degreeworks is back in production. 

Details:

DegreeWorks production did not start up correctly this morning after backups. We are attempting to correct the problems and estimate service back by mid to late morning, 11/28.

Problem resolution:

Archive logs were moved and database was started successfully. 

 

 

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

Return to top