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Up-to-Date System Information:
UWYO email addresses whitelisted in Clutter
posted 11/22/2016 1:51:48 PM
closed 11/22/16 1:51 p.m.
Who is affected? |
Users who use the Office 365 Outlook Web App or Outlook email client. |
Problem: |
UWYO email addresses whitelisted in Clutter |
Systems Involved: |
Office 365 |
Details: |
The Office 365 Web App and Outlook Clutter feature has been configured to whitelist all @uwyo.edu email addresses effective Tuesday, November 22, 2016. The change was made to ensure intended recipients see all UW related emails in their Inbox by default. Rules can be created in Outlook to manage incoming email based on individual preferences. Please see how to Quickly Create Rules in Outlook (https://uwyo.teamdynamix.com/TDClient/KB/ArticleDet?ID=15631) for instructions on managing rules. |
Problem Resolution: |
The configuration change was made at 1:15 p.m. on Nov. 22, 2016. It will take several hours to take effect for all Inboxes. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
