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UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
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Issue Details

UWYO email addresses whitelisted in Clutter

Posted 11/22/2016 1:51:48 PM
closed 11/22/16 1:51 p.m.

Who is affected?

Users who use the Office 365 Outlook Web App or Outlook email client.

Problem:

UWYO email addresses whitelisted in Clutter

Systems involved:

Office 365

Details:

The Office 365 Web App and Outlook Clutter feature has been configured to whitelist all @uwyo.edu email addresses effective Tuesday, November 22, 2016. The change was made to ensure intended recipients see all UW related emails in their Inbox by default. Rules can be created in Outlook to manage incoming email based on individual preferences. Please see how to Quickly Create Rules in Outlook (https://uwyo.teamdynamix.com/TDClient/KB/ArticleDet?ID=15631) for instructions on managing rules.

Problem resolution:

The configuration change was made at 1:15 p.m. on Nov. 22, 2016. It will take several hours to take effect for all Inboxes.

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

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