Sidebar Site Navigation
Information Technology Hot Pages
Up-to-Date System Information:
Self registration in Team Dynamix is not working
posted 11/11/2016 10:39:57 AM
closed 11/14/2016 10:39:57 AM
Who is affected? |
Customers who have not logged into Team Dynamix before and are now trying to in order to submit a request through the service catalog. This does not affect customers who have already logged in. They will be able to log in again and submit requests. |
Problem: |
Self registration in Team Dynamix is not working |
Systems Involved: |
Admin Systems |
Details: |
Issue was reported to the Service Center at 3:53 PM on 11/10/16. |
Problem Resolution: |
A fix should be pushed out from Team Dynamix this weekend, so we anticipate this issue to be resolved by Monday 11/14/16. We tested this today and self registration is now working. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
