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UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
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Issue Details

Self registration in Team Dynamix is not working

Posted 11/11/2016 10:39:57 AM
closed 11/14/2016 10:39:57 AM

Who is affected?

Customers who have not logged into Team Dynamix before and are now trying to in order to submit a request through the service catalog. This does not affect customers who have already logged in. They will be able to log in again and submit requests.

Problem:

Self registration in Team Dynamix is not working

Systems involved:

Admin Systems

Details:

Issue was reported to the Service Center at 3:53 PM on 11/10/16.

Problem resolution:

A fix should be pushed out from Team Dynamix this weekend, so we anticipate this issue to be resolved by Monday 11/14/16. We tested this today and self registration is now working.

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

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