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Up-to-Date System Information:

Banner Maintenance on Sunday Morning

posted 11/11/2016 8:52:06 AM
closed 11/13/2016 5:04 AM

Who is affected?

Users accessing WyoRecords, Degreeworks and ODS. 

Problem:

Banner Maintenance on Sunday Morning

Systems Involved:

Admin Systems

Details:

On Sunday Morning at 4AM Oracle's Quaterly Security Patches will be applied to the Banner database behind Degreeworks, WYORECORDS including INB and SSB and ODS. 

The systems will be down for about and hour and should be returned to service around 5:15 AM. 

Updates:

11/13/2016 5:05:29 AM:
Updated November 13, 2016 5:00 AM All patches are applied and all service are available. 

11/13/2016 4:30:00 AM:
Updated November 13, 2016, 4:25 AM� WYORECORDS has been returned to service and it avaiable.�

Problem Resolution: 

All patches were successfully applied. 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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