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Up-to-Date System Information:
"IT HELPDESK" phishing email
posted 11/9/2016 1:48:20 PM
closed 11/9/2016 4:48:20 PM
Who is affected? |
Customers who receive the phishing email "IT HELPDESK" in the title. |
Problem: |
"IT HELPDESK" phishing email |
Systems Involved: |
Office 365 |
Details: |
First reported to the UWIT Help Desk at 1:14 PM on 11/9/16. |
Problem Resolution: |
Phishing Process Complete |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
