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Up-to-Date System Information:

Reslife Apartments Network

posted 11/3/2016 11:10:43 AM
closed closed

Who is affected?

Users in Resnet in the Apartments

Problem:

Reslife Apartments Network

Systems Involved:

Network

Details:

We are experiencing a broadcast storm in the Student apartments that is causing switches to become unreachable, and cause a degradation of service in that area

Updates:

11/3/2016 1:04:13 PM:
A mobile device is causing broadcast storms and thus crippling the network for everyone in the apartments. We have disabled the ports that the user has connected to. It seems that the user is connecting to non-managed Wireless access points.

Problem Resolution: 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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