I'm a small gray computer chip icon

UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
Get Tech Support

UWIT Services • Status

Issue Details

Reslife Apartments Network

Posted 11/3/2016 11:10:43 AM
closed closed

Who is affected?

Users in Resnet in the Apartments

Problem:

Reslife Apartments Network

Systems involved:

Network

Updates:

11/3/2016 1:04:13 PM:
A mobile device is causing broadcast storms and thus crippling the network for everyone in the apartments. We have disabled the ports that the user has connected to. It seems that the user is connecting to non-managed Wireless access points.

Details:

We are experiencing a broadcast storm in the Student apartments that is causing switches to become unreachable, and cause a degradation of service in that area

Problem resolution:

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

Return to top