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Up-to-Date System Information:

Outreach Server Upgrade

posted 10/14/2016 3:54:52 PM
closed 10/16/2016 2:56 PM

Who is affected?

Anyone trying to access osreportsdev.uwyo.edu/osreports.uwyo.edu applications, ossqldev/ossqlprod databases.

Problem:

Outreach Server Upgrade

Systems Involved:

Outreach Services

Details:

From 11:30AM-3PM on Sunday, October 16th many of the outreach services will be down for migration to new servers.

Problem Resolution: 

All work completed at 2:30 P.M. 10/16/16. Outreach systems returned to normalcy.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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