Sidebar Site Navigation
Information Technology Hot Pages
Up-to-Date System Information:
DegreeWorks data issues
posted 10/4/2016 8:55:34 AM
closed 10/05/2016 9:00 AM
Who is affected? |
Users attempting to look at degree audits through DegreeWorks/WyoRecords. |
Problem: |
DegreeWorks data issues |
Systems Involved: |
Admin Systems |
Details: |
Data populating from WyoRecords is not updating correctly for degree audits within DegreeWorks. The issue is being investigated. |
Problem Resolution: |
Data was refreshed for students with known problems. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
