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Up-to-Date System Information:
WyoCourses Down
posted 10/3/2016 9:18:16 AM
closed 10/3/2016 9:24:16 AM
Who is affected? |
Customers attempting to open WyoCourses. |
Problem: |
WyoCourses Down |
Systems Involved: |
Admin Systems |
Details: |
First reported to the Help Desk at 9:15 AM on 10/3/16. Confirmed by the Help Desk in Chrome and IE. |
Problem Resolution: |
It looks like we can now get in by clearing the cache and logging in again, so we will walk customers who contact us through that. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.