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Up-to-Date System Information:

WyoCourses Down

posted 10/3/2016 9:18:16 AM
closed 10/3/2016 9:24:16 AM

Who is affected?

Customers attempting to open WyoCourses.

Problem:

WyoCourses Down

Systems Involved:

Admin Systems

Details:

First reported to the Help Desk at 9:15 AM on 10/3/16. Confirmed by the Help Desk in Chrome and IE.

Problem Resolution: 

It looks like we can now get in by clearing the cache and logging in again, so we will walk customers who contact us through that.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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