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UWIT Information Technology

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Issue Details

Jacoby Golf Course and Plant Sciences Greenhouse Network Down

Posted 9/26/2016 8:52:22 AM
closed 9/26/2016 10:16:00 AM

Who is affected?

Contacted by the greenhouse that network and phones were not working. Customers at the Greenhouse or Jacoby Golf Course will not be able to connect to the UW Network.

Problem:

Jacoby Golf Course and Plant Sciences Greenhouse Network Down

Systems involved:

Network

Details:

Problem resolution:

A generator test by the Physical Plant this morning required that building power be interrupted. During tat time a UPS at the Plant Sciences Greenhouse ran out of power and the network at PSG went down. When power to the building was restored the UPS did not return to service. The UPS has been put back in service and the network is back. This affected Jacoby as it is downstream from PSG.

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

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