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Up-to-Date System Information:
Jacoby Golf Course and Plant Sciences Greenhouse Network Down
posted 9/26/2016 8:52:22 AM
closed 9/26/2016 10:16:00 AM
Who is affected? |
Contacted by the greenhouse that network and phones were not working. Customers at the Greenhouse or Jacoby Golf Course will not be able to connect to the UW Network. |
Problem: |
Jacoby Golf Course and Plant Sciences Greenhouse Network Down |
Systems Involved: |
Network |
Details: |
|
Problem Resolution: |
A generator test by the Physical Plant this morning required that building power be interrupted. During tat time a UPS at the Plant Sciences Greenhouse ran out of power and the network at PSG went down. When power to the building was restored the UPS did not return to service. The UPS has been put back in service and the network is back. This affected Jacoby as it is downstream from PSG. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
