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Up-to-Date System Information:

PeopleSoft Self Service not working

posted 8/8/2016 8:00:10 AM
closed 8/8/2016 8:38:00 AM

Who is affected?

When User's try to login to Self Service, it just goes to a blank page.

Problem:

PeopleSoft Self Service not working

Systems Involved:

Admin Systems

Details:

Calls started in the Help Desk at 7:45am today, confirmed that after logging into self service it just goes to a blank screen.

Problem Resolution: 

This issue resolved at 8:35am.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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