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Who is affected?	Users of the following: Internet Native Banner WyoRecords (Self-Service Banner)
Problem:	Banner Scheduled Maintenance
Systems Involved:	Admin Systems
Details:	Oracle Patching on the Banner Student System will start at 02:30, Thursday August 4th. Work should be completed by 04:30. The system should be available again once work is complete.
Updates:	8/4/2016 4:26:41 AM: Oracle security pataching is done on BNRDB-PROD & BNRODS-PROD. Systems and applications are online & available. 8/4/2016 3:47:25 AM: The machine BNRDB-PROD is having problems this morning and the Systems team is looking into the issues. Basic problem is that the database is unable to start-up. We are going to cycle the machine to see if that solves the problems. Banner systems WILL NOT be back online by 04:30.
Problem Resolution:	Cycling the machine seems to have solved the problems.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

Comments

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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