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IT Services and Systems Status

Issue Details

Banner Scheduled Maintenance

Posted 8/3/2016 8:24:26 AM
closed 8/4/2016 04:27 AM

Who is affected?

Users of the following:

Internet Native Banner

WyoRecords (Self-Service Banner)

Problem:

Banner Scheduled Maintenance

Systems involved:

Admin Systems

Updates:

8/4/2016 4:26:41 AM:
Oracle security pataching is done on BNRDB-PROD & BNRODS-PROD. Systems and applications are online & available.

8/4/2016 3:47:25 AM:
The machine BNRDB-PROD is having problems this morning and the Systems team is looking into the issues. Basic problem is that the database is unable to start-up. We are going to cycle the machine to see if that solves the problems. Banner systems WILL NOT be back online by 04:30.

Details:

Oracle Patching on the Banner Student System will start at 02:30, Thursday August 4th.

Work should be completed by 04:30.

The system should be available again once work is complete.

Problem resolution:

Cycling the machine seems to have solved the problems.

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

IT Help Desk

  • Current systems status:
    766-4357, option 4
  • To report a problem call
    766-4357, option 1
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