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Up-to-Date System Information:
Sierra 2.2 Upgrade
posted 6/1/2016 8:57:52 AM
closed 6/5/2016 10:30 AM
Who is affected? |
All students/faculty attempting to use the UW Libraries online catalog to search for books. |
Problem: |
Sierra 2.2 Upgrade |
Systems Involved: |
Admin Systems |
Details: |
A scheduled upgrade will take place at 9:30 am on Saturday, June 4th to the UW Libraries online catalog system Sierra. The upgrade will cause the catalog to be unavailable for approximately 2 hours while the work is being done. Coe Library is scheduled to open at 12:00 noon on Saturday the 4th and it is anticipated that all work will be completed prior to opening. |
Problem Resolution: |
Update was completed at 10:30am on Sunday June 5 2016. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
