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UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
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Issue Details

Antivirus Pattern File Age - Endpoint(Critical)

Posted 5/31/2016 6:37:55 AM
closed 5/31/2016 1435

Who is affected?

All server admins are receiving the message Antivirus Pattern File Age - Endpoint(Critical). Corral is not updating the AV pattern file signatures and we are working to resolve the issue. Please also consider moving to the Webroot client for servers at this point, as the Microsoft Endpoint client is being retired from the system.

Problem:

Antivirus Pattern File Age - Endpoint(Critical)

Systems involved:

Systems

Details:

condition started at approximately 5/30/2016 9:29 PM

Problem resolution:

AT 130 hours 5/31/2016 the server is updating the virus signature files on clients.

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

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