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Up-to-Date System Information:

Banner/WyoRecords patches May 22

posted 5/19/2016 2:39:34 PM
closed 5/22/2016 9:05 AM

Who is affected?

Banner users including WyoRecords, INB, and access to DegreeWorks.

Problem:

Banner/WyoRecords patches May 22

Systems Involved:

Admin Systems

Details:

Banner patches will be applied after backups at 4:30am on Sunday May 22nd.   This will require the Banner system to be unavailable.  The Banner system should be available by 8:30 am.

Updates:

5/22/2016 9:06:20 AM:
Banner was returned to service at 7:15 AM and the upgrade has been tested and sign off has been received. 

Problem Resolution: 

Upgrade was completed as scheduled

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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