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Up-to-Date System Information:

Single Sign on Not Available

posted 5/3/2016 8:43:23 AM
closed 5/3/2016 8:57:23 AM

Who is affected?

User's cannot login to WyoWeb applications (HRMS, Banner, etc) using the single sign on.

Problem:

Single Sign on Not Available

Systems Involved:

Systems

Details:

When trying to login after entering your credentials, the screen just comes back to a blank login screen.

Updates:

5/3/2016 8:57:21 AM:
Service restored

Problem Resolution: 

5/3/2016 8:57:21 AM: Service restored

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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