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Up-to-Date System Information:
Isilon Storage down
posted 4/30/2016 12:00:49 PM
closed 4/30/206 12:19:00 PM
Who is affected? |
Students, Faculty and Staff attempting to access the UWStudent lab system or storage on the Isilon system |
Problem: |
Isilon Storage down |
Systems Involved: |
Systems |
Details: |
At 11:50 am Matt Grosinger was in the Classroom building and encounter login errors. Jesse confirmed problems accessing \\warehouse and \\studentfiles |
Updates: |
4/30/2016 12:19:37 PM: 4/30/2016 12:07:16 PM: |
Problem Resolution: |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.