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Up-to-Date System Information:
Lab system down
posted 4/6/2016 7:07:10 PM
closed 4/6/2016 8:15 PM
Who is affected? |
CAA on duty reporting that no one can login to the lab system across campus. Verified in the ITC, just spinning when people try to login. Instructors in classroom building also reporting the issue. |
Problem: |
Lab system down |
Systems Involved: |
UW Student Labs |
Details: |
|
Updates: |
4/6/2016 7:24:15 PM: |
Problem Resolution: |
Storage cluster was rebooted, and service appears to be restored. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
