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Up-to-Date System Information:
UWYO Survey Tool Upgrade
posted 3/21/2016 4:54:42 PM
closed 3/28/2016 4:45 PM
Who is affected? |
Users attempting to use the ClassApps UWYO Survey Tool (https://survey.uwyo.edu/) will be unable to do so due to a scheduled upgrade. The upgrade has been completed but you may experience a 403 error if using survey.uwyo.edu. If this is the case, use https://survey.uwyo.edu to access the tool. We will correct this as soon as we can. |
Problem: |
UWYO Survey Tool Upgrade |
Systems Involved: |
Admin Systems |
Details: |
A scheduled upgrade to the UWYO Survey Tool is scheduled to take place on Sunday March 27 beginning at 12:01 a.m. It is anticipated that the upgrade will be finished by 8:00 a.m. This incident will be updated once the upgrade has been completed. The upgrade has been completed but some users may experience issues with using the survey.uwyo.edu URL without using an https:// at the beginning (https://survey.uwyo.edu). If you receive a 403 error try using the https:// at the beginning of the URL. This should work. |
Updates: |
3/28/2016 4:48:05 PM: |
Problem Resolution: |
IT personnel are performing an upgrade to the UWYO Survey Tool. We are working on fixing the issue with the 403 error. An update will be provided once this has been resolved. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
