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UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
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UWIT Services • Status

Issue Details

Team Dynamix Down

Posted 3/16/2016 2:54:55 PM
closed 3/17/2016 8:18:00AM

Who is affected?

Users attempting to access the Team Dynamix ticketing system

Problem:

Team Dynamix Down

Systems involved:

Other

Updates:

3/16/2016 4:24:02 PM:
Update: As you may know, our applications have been unavailable as of 4:30 PM ET. This problem originates within our technology infrastructure provider, Microsoft Azure, and we are working directly with them to get this issue resolved. Microsoft has confirmed that this is a problem with their infrastructure and it is affecting clients in the East Coast region. As of 6:05 PM ET, the confirmed impacted services include: Service Bus, SQL, Storage, Azure Operational Insight, Azure Search, Web App, Application Insights, Media Services, API Management, HDInsights, IoT Hub, and Visual Studio Team Services, Stream Analytics, Redis Cache, and Azure Scheduler. You can also check the Microsoft Azure Updates website for news on the outage. We will keep you updated on this issue every hour until the problem is resolved. The next update will be at approximately 7:00 PM ET.

Details:

At approcimately 2:40 PM, Wednesday March 16th, the Team Dynamix system stopped responding.

Problem resolution:

Service Restored at 6:00pm MST on 3/16/2016.

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

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