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UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
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UWIT Services • Status

Issue Details

Update to IT Billing software

Posted 3/8/2016 10:22:32 AM
closed 3/9/2016 7:45 AM

Who is affected?

Users attempting to access IT Billing software through https://sagebrush.uwyo.edu

Problem:

Update to IT Billing software

Systems involved:

Systems

Updates:

3/9/2016 7:57:12 AM:
Update failed and the server was reverted to the previous version. This update will be attempted again in the future.

Details:

From 6:00am to 7:30am on 3/9/2016, the Pinnacle webserver is being updated to the current version. This will cause an outtage in access to IT Billing software.

Problem resolution:

After the update is complete, access to the IT Billing software will be restored.

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

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