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Up-to-Date System Information:
Virus email bombardment
posted 2/24/2016 11:40:14 AM
closed 2/25/2016 7:54 AM
Who is affected? |
Any user with email should not open any messages they receive with a subject of 'Scanned image' from an email address that starts with the name of 'southlands' |
Problem: |
Virus email bombardment |
Systems Involved: |
Other |
Details: |
For the past hour the Administrative Systems and Enterprise Systems teams have been monitoring a large number of messages coming in with the subject 'Scanned image' and a sender address of the form 'southlandsxyz@uwyo.edu', where xyz is a number. These messages are currently being quarantined by the Sophos appliance, and those that make it through because the user has opted-out of Sophos quarantining have been caught by virus detection on Office 365. |
Updates: |
2/25/2016 7:55:02 AM: 2/24/2016 3:10:54 PM: |
Problem Resolution: |
IT personnel are investigating the problem. No estimated time for correction of the problem is currently available. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.