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Up-to-Date System Information:
Pinnacle V6.5.2 SP1 upgrade
posted 2/22/2016 8:50:33 AM
closed 2/22/2016 11:15 AM
Who is affected? |
Users attempting to access the https://sagebrush.uwyo.edu website. |
Problem: |
Pinnacle V6.5.2 SP1 upgrade |
Systems Involved: |
Admin Systems |
Details: |
We are upgrading the pinnacle application this morning. Expected downtime is about 4 hours. |
Updates: |
2/22/2016 11:25:57 AM: |
Problem Resolution: |
IT personnel are starting the upgrade. We will notify users when the upgrade has been completed. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
