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Up-to-Date System Information:

BEIS 8.3.1 and BEP 2.0 Upgrades

posted 2/4/2016 10:22:47 AM
closed 02/07/2016 05:05 AM

Who is affected?

Users of Internet Native Banner and WyoRecords.

Problem:

BEIS 8.3.1 and BEP 2.0 Upgrades

Systems Involved:

Admin Systems

Details:

At 2:00 a.m. Sunday, February 07, 2016 the Banner database will be taken down for backups as normally happens.  However, when the backups are complete the database will be left down while the BEIS and BEP upgrades are perfromed.  It is anticipated that the upgrades will be complete by 5:30 a.m., at which time Banner will return to service.

Updates:

2/7/2016 5:05:10 AM:
The upgrades were completed and Banner returned to service at approximately 4:50 a.m.

Problem Resolution: 

It is anticipated that service will return by 5:30 a.m. on Sunday, January 24, 2016

.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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