Sidebar Site Navigation
Information Technology Hot Pages
Up-to-Date System Information:
VPN Client Upgrade Issues
posted 12/21/2015 7:39:03 AM
closed 12/21/2015 7:39:03 AM
Who is affected? |
Windows VPN users |
Problem: |
VPN Client Upgrade Issues |
Systems Involved: |
Network |
Details: |
For some windows users they are unable to connect to the VPN after installing the latest update. The PulseSecure client hangs on the connecting phase.
A system reboot will fix the issue. |
Problem Resolution: |
IT personnel are investigating the problem. No estimated time for correction of the problem is currently available. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
