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Up-to-Date System Information:

Network outage in Cody

posted 12/16/2015 4:21:52 PM
closed 12/16/2015 7:21:52 PM

Who is affected?

Those trying to connect to the internet in Cody Outreach center.

Problem:

Network outage in Cody

Systems Involved:

Network

Details:

Reported 12/16/15 at 4:15 PM.

Updates:

12/16/2015 7:24:44 PM:
An unmanaged switch failed. The network topology has been reworked and service has been restored.

Problem Resolution: 

IT personnel are investigating the problem. No estimated time for correction of the problem is currently available.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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