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Up-to-Date System Information:

Network access affected by power outage in Classroom and Old Main

posted 12/10/2015 7:54:41 AM
closed 12/10/2015 8:35:00 AM

Who is affected?

Users in some locations in the Classroom Building and Old Main are affected.

Problem:

Network access affected by power outage in Classroom and Old Main

Systems Involved:

Network

Details:

At approximaely 7:02, power was restored but some locations have not fully recovered.

Updates:

12/10/2015 9:35:55 AM:
Failed equipment in Old Main has been replaced and service has been restored.

12/10/2015 8:24:42 AM:
7:45am Service restored to classroom building 8:25am A switch in old main failed after the power outage. Network team staff have re-routed network connections to restore partial service and are working on replacing the failed hardware.

Problem Resolution: 

IT personnel are investigating the problem. No estimated time for correction of the problem is currently available.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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