Posted 12/7/2015 11:44:54 AM
closed 12/7/2015 1:55 PM
Users attempting to leave Voice Mail Messages.
Unified Messaging Delays
Office 365
12/7/2015 1:32:52 PM:
Current Status: Engineers are investigating higher-than-normal traffic load on the affected server capacity as the potential cause of the issue. They have attempted to redistribute the load and are monitoring the environment.
Affected users are experiencing delays or are being disconnected when attempting to access voicemail via the Unified Messaging (UM) service.
Final Status: In addition to redistributing the connection load, engineers restarted the affected server capacity and confirmed that service is restored.
Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.